Services & Network
Full Lifecycle Service
Pre-sale · In-sale · After-sale
One-on-one engineering support, fast global dispatch and after-sales care across the life of the project.
Process
Three stages, one responsible team
01Pre-sale
Selection & confirmation
- Technical engineer one-on-one consultation on the actual machinery condition.
- Free model selection, parameter confirmation and technical datasheets.
- Written availability and lead time before any commitment.
02In-sale
Dispatch & commissioning
- Global multi-port warehouse delivery network for fast dispatch.
- Sea or air express options for emergency and dry-dock schedules.
- Remote professional guidance for installation and commissioning.
03After-sale
Support & warranty
- Online technical support hotline for operating questions.
- Comprehensive warranty on all finished products.
- On-site overseas service for large-scale bulk projects.
Our commitment
One contact, end-to-end responsibility.
Network
Service Network
Headquartered in Qingdao, we build a full-scope service network covering major coastal ports and key shipyards across China, supported by bonded warehousing and a complete logistics system.
Bonded warehouse · global dispatch
Europe
Bonded stock dispatch with air option.
Middle East
Port delivery aligned to bunker calls.
Southeast Asia
Short sea transit from Chinese ports.
Americas
Air freight for urgent engine parts.
Service scope follows the signed contract. Response times are confirmed per enquiry.

